Just a short email to say thank you for the friendly and professional assistance you provided to us as a family as we made preparations for the funeral service. We are also very thankful for the warm and caring way you conducted the service. It was a difficult day for us but at the end of the service I was so pleased that it had all went as we planned and wanted it to be. It was perfect.
Mum has specifically asked that we be sure to thank you as well.